# Customer Case Study: TPG Telecom

## TPG Telecom Australia: Multi-Brand Strategy

TPG Telecom has transformed themselves, focusing on wireless services and doubling the size of their geographic reach. This strategic shift has positioned them as a leader in delivering high-performance wireless connectivity to consumers and enterprises alike.

## Why Challengers Challenge with MATRIXX

Speed. Flexibility. Agility.

- Consolidate legacy IT following corporate merger  
- Single real-time platform to serve TPG Telecom brands and MVNOs  
- Transform monetization for the future including the launch of 5G SA services  
- APIs expose network capabilities, unlocking opportunity

MATRIXX has been a trusted partner in our transformation journey. Their platform has enabled simplification in our operations while delivering the flexibility to support our growing subscriber base. As we continue to expand our 5G network and deliver innovative services to customers across Australia, MATRIXX remains a strategic partner.”

**Giovanni Chiarelli**  
Chief Technology Officer, TPG Group

## Why MATRIXX Was Selected as the TPG Telecom Converged Charging System (CCS)

### Single Platform

For 4G and 5G real-time monetization

### Out-of-the-Box Product

Replaces customized legacy IT

### 5G NSA Ready

Proven multi-vendor interoperability

### Performance Efficiency

Predictable, low-latency responses

### Flexible APIs

For interaction with other IT systems

### Click-Not-Code

Enables self-sufficient operation

## Innovative Service Monetization Across Our Brand Portfolio

MATRIXX is a next generation platform, that will enable TPG Telecom to deliver innovative services, more rapidly while embracing an agile operating model.

## Only MATRIXX: Next Generation Monetization for 5G

TPG Telecom deployed MATRIXX to:

- Replace outdated systems with cloud native technology  
- Simplify network and IT charging interactions  
- Deliver an enhanced on-demand digital experience  
- Expose network capabilities to enable new business models  
- Consolidate charging for all channels on one real-time system

## How MATRIXX Delivered for TPG Telecom

### Use Case Flexibility

Capable of exposing and charging for every new 5G network capability

### Click-Not-Code

Product configuration of business rules and use cases eliminating customization

### Single Platform

Streamline service charging and rating for 4G and 5G in on one next generation system